Effective Date: [01/10/2025]
1. Introduction
Welcome to DripStrips (the "Website"), owned and operated by Prospero International Limited ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Website, purchase our products, or use our services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our Services to you. The types of information we collect are:
a) Information You Provide to Us Directly:
- Account Information: When you create an account, we may collect your name, email address, password, and phone number.
- Order Information: When you make a purchase, we collect information necessary to process your order, such as your full name, shipping address, billing address, and payment details. (Note: Payment card details are typically processed directly by our third-party payment processors and are not stored on our servers).
- Communications: When you contact us for customer support or any other reason, we may collect your name, email address, and the contents of your message.
- Newsletter/Marketing Subscriptions: If you subscribe to our newsletter, we will collect your email address.
b) Information Collected Automatically:
- Usage Data: We automatically collect information about how you interact with our Website. This may include your IP address, browser type, operating system, device information, pages viewed, the time and date of your visit, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be'able to use some portions of our Services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To process your transactions, manage your account, and fulfill your orders.
- To Improve Our Services: To understand how our users interact with our Website and to improve the user experience, products, and offerings.
- To Communicate with You: To send you transactional communications (like order confirmations and shipping notices), respond to your inquiries, and provide customer support.
- For Marketing Purposes: To send you promotional materials, newsletters, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
- For Security and Legal Compliance: To detect and prevent fraud, protect the security of our Website, and comply with our legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, and hosting services. These service providers will only have access to the information necessary to perform their functions.
- Legal Requirements: We may disclose your information if required to do so by law or in. response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to opt-out: You have the right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
To exercise these rights, please contact us at the details below.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Prospero International Limited
- Email: [………]
- Address: [71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ]
